UK Insurance Backed Guarantee Provider

Homeowner?
UK IBG PROVIDER · FCA REGULATED · EST. 1999

Insurance Backed
Guarantees that work for you

HomePro is a leading Insurance Backed Gusrantee provider for the domestic installation industry. Trusted across multiple trades, including double glazing, roofing, and renewable energy installers, for over 25 years.

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What is an IBG?

HOMEPRO BY THE NUMBERS

1.78million

Installations covered

£6.7billion

Home improvements insured

90%

of our members renew year on year

9.6/10

Average customer rating across our members

FCA Authorised & Regulated
HomePro Ltd · No. 304449 · Guildford, Surrey
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WHY HOMEPRO

Get More Sales. Cut Your Costs. Grow Your Profits.

HomePro membership is designed around one goal: helping you build your business.

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Get More Sales

Use the trusted HomePro and TrustMark logos on your vehicles, letterhead, and marketing. A recent six-month study found that using trusted, independent logos increases conversions by 32%.

increase sales by up to 32%

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Cut Your Costs

HomePro has partnered with leading suppliers to provide great deals on the products and services you use every day. One member saved a whopping £1,246 in a single year with their HomePro TradePoint card.

up to £1246 annual saving

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Grow Your Profits

Your dedicated Account Manager will help you build customer reviews and use HomePro’s tools to grow your business. One member gets £19,000/yr worth of free online advertising from their HomePro profile alone.

get up to £19k in free traffic

INSURANCE BACKED GUARANTEES

Four types of cover.
One trusted UK provider.

HomePro provides FCA-regulated IBGs for every type of domestic installation — protecting your customers and setting you apart from the competition.

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Warranty Cover

Core IBG cover for domestic installations. Begins on satisfactory completion, typically for 10 years. Protects homeowners against defective workmanship and faulty materials if you cease to trade.

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Deposit & Warranty Cover

Warranty cover plus deposit protection of up to 25% of contract value (max £10,000). Begins when the deposit is paid — protecting your customers and your reputation from day one

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Multi-Site Cover

Designed for new build developments with multiple properties on one site. Issued to the Housing Association or Developer initially, later transferred to homeowner.

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Commercial Cover

IBG cover for work carried out on commercial properties such as surgeries, schools, and offices. Warranty cover only, managed in line with commercial property requirements.

GET YOUR IBGS NOW

trusted by over2000 UK Installers

Join thousands of UK installers offering FCA-regulated HomePro Insurance Backed Guarantees.

Double Glazing Installers

Registered with a Competent Person Scheme? We auto-issue your IBGs — process them once with us and we handle the rest.

Join HomePro Now

MEMBERSHIP BENEFITS

IBGs are just the beginning

HomePro membership gives you the tools, trust signals, and savings to grow your business — for less than £5.76 per week.

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No Non-usage Fee
No monthly charge for quiet months when you don’t register an IBG. With HomePro you only ever pay when you issue an IBG — simple as that.
only pay for IBGs you issue
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Customer Reviews That Work
Every IBG you register forms part of your customer review process. Your customisable HomePro profile page drives free homeowner enquiries directly to your business.
up to 34% boost in sales
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Dedicated Account Manager
Every member gets a named Account Manager with a direct number and email. Help with IBGs, marketing, and growing your business — not a call centre, a real person.
a real person – not a call centre
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Free TradePoint Card
Access the very best TradePoint pricing across 500+ outlets nationwide, open early
till late, 7 days a week. HomePro members get prices no other trade body can match.
save up to £1,246/yr
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Fuel Card Savings
Save up to 10p per litre at 7,000 filling stations across the UK. Fixed weekly price,
monthly direct debit, and HMRC-approved invoicing — no messy receipts.
save 10p/litre
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Further Trade Savings
Save up to 55% on tool hire from Travis Perkins, discounts at Wickes through a TradePro membership, and cut 25–40% off your utility and telephone bills.
cut your costs

TRADE COVERAGE

Built for UK tradespeople

HomePro IBGs are available across all major domestic trade types, with specialist support for double glazing and renewables.

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Double Glazing
Our core trade. FENSA, CERTASS & ASSURE auto-issue available.
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Renewables
Solar PV, heat pumps & insulation. Dedicated Renewable Zone.
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Roofing
Full IBG coverage for domestic roofing and repairs.
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Bathrooms
Warranty and deposit cover for all bathroom installations.
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Kitchens
IBGs for fitted kitchen installations of all sizes.
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Extensions
Cover for extensions and structural home improvements.
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Commercial
IBG cover for non-domestic and new build developments.
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General Building
Broad domestic cover for builders and contractors.

96% of our members stay with us year after year

and here’s why:

“As a local supplier of windows, doors and conservatories, our customers can feel safe that all our work is covered by HomePro’s Insurance Backed Guarantees and potential customers can feel confident in our work by reading the thousands of testimonials we have to our name on the HomePro website.”
Custom Glaze Logo
Mark FletcherCustom Glaze
We recommend HomePro without hesitation, the auto process of our IBG’s being registered directly with HomePro through our FENSA registration is a simple one step process. Being members of HomePro gives our customers the confidence their 10 year guarantee will always be secure and demonstrates AC Glazing are a responsible & professional company looking after our clients.
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GraemeA C Glazing
“We at Leamore Windows based in Walsall have been members with Homepro since 2004. It gives our customers added peace of mind in being able to know that they are covered in any event. Our customers can check on our quality of work from other customers that have used us in the past on the Homepro website. There is a good amount of support from the Homepro team.”
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LeanneLeamore Windows
"Based in East Yorkshire we have been members with HomePro since 2010. We enjoy the benefits that our membership brings through HomePro/ FairTrades & TrustMark accreditation. Our customers also receive peace of mind through the Insurance Backed Guarantees and our Account Manager Paul is always there to provide ongoing support by keeping us to date with benefits and helping with any queries that may arise.”
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JessBeverley Window Centre
“Pro Glaze have been members of Fairtrades/HomePro since 1999, we were also registered on the government backed Trustmark scheme in May 2014. During that time Pro Glaze and its customers have had the peace of mind that they are dealing with a reputable company who will look after their clients interests at all times. Since the introduction of Insurance backed Guarantees our clients also have the knowledge that should anything ever happen to Pro Glaze Ltd then their guarantees are safe and secure with HomePro. We will continue to use HomePro and are happy to recommend them to others.”
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Dave DineleyPro Glaze
“We at Squaredeal UPVC Renewables Ltd, based in Rustington but also covering the Swindon & Chessington areas, have been members with HomePro since 2004. On top of our own 10 year guarantee for workmanship we also provide a 10 year Insurance Backed Guarantee through HomePro, which gives our customers that added peace of mind. The staff at HomePro continue to provide ongoing support and keep us up to date with our membership benefits such at Trade Point and our online Directory where members of the public can view our excellent customer testimonials.”
Steve
SteveSquaredeal
“Starlight Windows Limited have dealt with FairTrades/Homepro IBG for many years. We have always found them to be a very efficient and cost effective company to deal with, and when we could submit all our customers details directly online it was even easier. Our account manager Paul Adams is excellent at his job and assists with any problems we may have with ease and professionalism and we would not hesitate to recommend FairTrades/Homepro.”
Annette
AnnetteStarlight Windows
“We at Newglaze Windows Ltd based in Dorset have been members with HomePro/IPWFI since 2011 – we enjoy the benefits that our membership brings including the IBG’s for our customers, online promotion with the Web Page & our Account Manager is very helpful & always helps with any queries we have. We would definitely recommend them to others.”
Sam
SamNewglaze Windows
“We at Alan Joy Windows Ltd, based in Trowbridge, Wiltshire, have been members with Homepro since 2004. They provide a first class customer service with someone always there to answer any query I may have. The HomePro site promotes our business in an excellent professional way, providing up to the minute testimonials from customers about work we have carried out. We at Alan Joy windows are most impressed with their efficiency and ‘always happy to help’ attitude.”
Alan Joy Logo
Rose Alan Joy Windows
“We are based in the North East of England and have been members with HomePro since 2007. HomePro provide a great service in the fact that our customers receive peace of mind through their Insurance Backed Guarantees. Their staff provide excellent support and always keep us up to date with any new benefits of our membership.”
B & R Glazing Co Logo
ChristineB & R Glazing Co

Ready to make your Insurance Backed Guarantees work for you?

Trusted by installers across the UK. Over 1,787,283 IBGs issued and growing.

Join HomePro Now

Dedicated account manager from day one · No non-usage fee · FCA regulated Insurance Backed Guarantee Provider

ABOUT HOMEPRO

What is HomePro?

HomePro Ltd is a UK-based Insurance Backed Guarantee (IBG) provider, authorised and regulated by the Financial Conduct Authority (FCA registration number 304449). The company was established in 1999 and is registered in England with company number 3833783. HomePro’s registered office is at Station View, Guildford, Surrey, GU1 4AD.

An Insurance Backed Guarantee is a financial product that protects a homeowner’s installation guarantee in the event that the installing company ceases to trade. If an installer goes out of business, the IBG ensures the homeowner can still make a valid claim for defective workmanship or faulty materials. IBGs are underwritten by regulated insurers and issued by FCA-authorised providers such as HomePro.

HomePro provides IBGs primarily to businesses in the domestic installation industry — including double glazing and window installers, roofers, renewable energy installers (solar PV, heat pumps, and insulation), bathroom fitters, kitchen fitters, and general builders. The company processes IBGs for both individual installers and national companies, with compatibility for FENSA, CERTASS, and ASSURE competent person scheme auto-issue.

HomePro IBGs are underwritten by Red Sands Insurance Company (Europe) Ltd and Accelerant Insurance UK Ltd. Policyholders are protected by the Financial Services Compensation Scheme (FSCS). HomePro is a member of the Association of British Insurers (ABI).

As of 2024, HomePro has insured over £6.7 billion worth of home improvements across more than 1.78 million installations. The company serves installers across all regions of the United Kingdom.

HomePro - Key Facts

Company Type

IBG Provider (FCA Regulated)

Founded

1999

Registered in

England & Wales

Company number

3833783

FCA reference

304449

Head office

Guildford, Surrey

Industries served

Double glazing, renewables, roofing, bathrooms,

bedrooms, kitchens, extensions, electrics, plumbing

Installations covered

1.78 million +

Total value insured

£6.7 billion +

COMMON QUESTIONS

Frequently Asked Questions

Everything installers and homeowners need to know about IBGs and HomePro membership.

An Insurance Backed Guarantee (IBG) underwrites an installers written guarantee in the event that the installer ceases to trade as defined in the policy wordings. IBGs are issued by FCA-regulated providers such as HomePro and underwritten by regulated insurance companies.

HomePro Ltd is one of the UK’s leading Insurance Backed Guarantee providers, FCA authorised and regulated since 1999 (FCA No. 304449). HomePro serves the domestic installation industry across the United Kingdom, covering trades including double glazing, renewable energy, roofing, bathrooms, bedrooms, kitchens, electrics, plumbing and general building.

Yes. HomePro Ltd is authorised and regulated by the Financial Conduct Authority. HomePro’s FCA registration number is 304449. The company has held FCA authorisation since 1999 and is registered in England with company number 3833783. You can verify HomePro’s FCA registration on the FCA Financial Services website.

The exact cost of your IBGs depends on the type of installation, the contract value, and the level of cover required. 

Yes. HomePro offers automated IBG issuance for double glazing installers registered with FENSA, CERTASS, and ASSURE competent person schemes. Once configured, IBGs are sent to us from your CPS, removing the need for you to process each certificate individually.

HomePro provides Insurance Backed Guarantees for a wide range of domestic installation trades including: double glazing, roofing, renewable energy (solar PV, heat pumps, battery storage, loft insulation), bathrooms, bedrooms, kitchens, home extensions, ad hoc commercial installations, general building works etc.

You can apply for HomePro membership here www.homepro.com. Membership includes access to FCA-regulated IBGs, a dedicated named account manager, automated customer review generation, a free TradePoint card, fuel card discounts, and additional membership benefits. 96% of members renew year on year.