What is an Insurance Backed Guarantee (IBG)? A UK installer’s complete guide

An Insurance Backed Guarantee (IBG) is an insurance policy — not a warranty — purchased by the installer for the homeowner. It sits with the homeowner for the duration of the guarantee term (typically 10 years). If the installer goes out of business as per the policy terms, the Insurance Backed Guarantee comes into effect to honour any valid claim the installer would otherwise have met. The homeowner is the policyholder; the installer is the buyer.