UK Insurance Backed Guarantee Provider

Homeowner?
MCS Redeveloped Installer Scheme​
Insurance Backed Guarantees for
Renewable Installations

Every MCS-certified renewable installer on the redeveloped scheme now needs an MCS-approved Insurance Backed Guarantee for every domestic installation. 

With HomePro, you’ll get the financial protection your customers need — from an approved provider with Insurance Backed Guarantees that work for you, and business tools that help you grow your business.

Join HomePro Now
Find Out More

FCA Regulated HomePro Ltd · FCA No. 304449 · Authorised & Regulated

MCS Approved — Renewables
MCS
Approved Financial Protection Provider
FCA
Authorised & Regulated
8
Technologies Covered
6+
Years Minimum Cover
✓
MCS Approved ProductDomestic Property Insurance Backed Guarantee
🎍
HomePro is now an MCS Approved Financial Protection Provider for the Redeveloped Installer Scheme.Available now for domestic renewable installations — including installers still on the current scheme.
View on MCS website →
Approved & regulated by
HomePro - FCA Regulated UK Insurance Backed Guarantee Provider
HomePro - RECC approved Insurance Bazked Guarantee Provider UK

Why HomePro

Stay Compliant. Protect Your Customers. Win More Work.

Your HomePro Insurance Backed Guarantee isn’t just a tick-box. It helps you meet MCS requirements, protect your customers, and stand out from the competition.

✅

Stay Compliant

Under MCS's redeveloped installer scheme, every domestic renewable installation needs an MCS-approved Insurance Backed Guarantee.

Not every insurance backed guarantee on the market makes the list — only ones that meet MCS's new requirements do.

MCS requires at least six years' cover from the day of installation, with a capped excess of just £250 for your customer if something goes wrong.

HomePro's Insurance Backed Guarantee is on the approved list, so choosing us means you're covered before the 31 March 2027 deadline.

31 Mar 2027
Deadline for all MCS installers to transition

🛡️

Protect Your Customers
(and Your Funded Work)

If you stop trading, retire, or can't put things right, your customers are still covered as per the policy wordings.

Your customer's Insurance Backed Guarantee is there to honour valid claims up to 125% of the original contract value — including design faults and structural damage to ceilings, roofs and floors.

And because it's MCS-approved, it keeps you eligible for grant-funded work like ECO4 and the Boiler Upgrade Scheme. The insurance backed guarantee transfers free of charge if the home is sold.

125%
Maximum recoverable — more than the original contract value

📈

Insurance Backed Guarantees
that Work for You

An Insurance Backed Guarantee isn't just paperwork.

Homeowners spending £10,000–£20,000 on a heat pump or solar system want proof their money's safe. Being able to show MCS-approved protection is a genuine reason to pick you over an installer who can't.

On top of that, every Insurance Backed Guarantee you register will form part of your customer review process, and your customisable HomePro profile page will drive free homeowner enquiries directly to your business.


Automated Review Process
Your Insurance Backed Guarantees will automatically work to collect verified homeowner reviews — meaning your insurance backed guarantees will keep you compliant, protect your customers, while also working for you.

What We Cover

Eight Technologies. One MCS-Approved Provider.

You can cover all of these renewable trade types under a single membership, so you don’t need to manage multiple providers. 

☀️

Solar PV

Solar panel installations

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Air Source Heat Pumps

ASHP installations

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Ground Source Heat Pumps

GSHP installations

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Water Source Heat Pumps

WSHP installations

🔋

Battery Storage

Home energy storage

🌿

Biomass

Biomass boiler installations

🌞

Solar Heating

Solar thermal systems

♻️

Solar Assisted Heat Pumps

Combined solar/heat pump

Product: Domestic Property Insurance Backed Guarantee  ·  Underwriter: Safe World Insurance Group (UK) Limited  ·  Scheme: MCS Redeveloped Installer Scheme

More Than Compliance

IBGs are just the beginning

When you join HomePro, you get the MCS-approved protection your customers need — and a partner that helps you run a better business.

👤

Dedicated Account Manager

A real person, not a call centre.

You get their direct phone number and email — and they help with more than just your Insurance Backed Guarantee paperwork.

Advice on running your business, sorted with one call.

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Insurance Backed Guarantees that Work for You

Every Insurance Backed Guarantee you register automatically asks your customer for a review — so you're building genuine, verified proof of your work without lifting a finger.

Why does that matter? Homeowners want the full picture before they commit to a big job like a heat pump or solar installation. 89% of UK adults use online reviews to help them decide on a product or service (Which?, 2021, cited by the CMA, 2026). Give them that information up front, and you're the installer they trust enough to choose.

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No Non-Usage Fee

Having a quiet month? Well, with your HomePro membership, you will only pay for IBGs you issue.

You won't have a monthly minimum, or be charged any fee for months you don't process an Insurance Backed Guarantee.

On top of that, there is also no policy registration fee.

No surprises.

🪪

Free TradePoint Card

Save at TradePoint stores across the UK — on materials, tools and consumables.

With over 500 TradePoint branches nationwide, open early till late, seven days a week, you can get what you need without losing a day's work.

It's free with your HomePro membership, and you could save up to £1,246 a year, like other HomePro members.

📣

Marketing Support

Free branded certificates, letters of introduction and point-of-sale leaflets — ready to use from day one.

Plus your own customisable business profile page — your logo, photos and videos of your work — so homeowners trust you before you've even quoted.

You'll also get a verified tag for your website, showing off your rating at a glance, and every review you collect updates your profile automatically — with a downloadable company report so customers don't forget you once they're offline.

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Apply in 20 Seconds

No credit card, no obligation.

Just your name, company and contact details — that's it. We'll call you back, or if you'd rather pick a time that suits you, you can book a callback slot on the thank you page after you apply.

More sales, lower costs, bigger profits. All from one quick form.

Member Testimonials

Trusted by over 2000 Installers Across the UK

Thousands of UK tradespeople use HomePro to protect their customers and grow their businesses.

“As a local supplier of windows, doors and conservatories, our customers can feel safe that all our work is covered by HomePro’s Insurance Backed Guarantees and potential customers can feel confident in our work by reading the thousands of testimonials we have to our name on the HomePro website.”
Custom Glaze Logo
Mark FletcherCustom Glaze
We recommend HomePro without hesitation, the auto process of our IBG’s being registered directly with HomePro through our FENSA registration is a simple one step process. Being members of HomePro gives our customers the confidence their 10 year guarantee will always be secure and demonstrates AC Glazing are a responsible & professional company looking after our clients.
AC Glazing Logo
GraemeA C Glazing
“We at Leamore Windows based in Walsall have been members with Homepro since 2004. It gives our customers added peace of mind in being able to know that they are covered in any event. Our customers can check on our quality of work from other customers that have used us in the past on the Homepro website. There is a good amount of support from the Homepro team.”
Leamore Windows Logo
LeanneLeamore Windows
"Based in East Yorkshire we have been members with HomePro since 2010. We enjoy the benefits that our membership brings through HomePro/ FairTrades & TrustMark accreditation. Our customers also receive peace of mind through the Insurance Backed Guarantees and our Account Manager Paul is always there to provide ongoing support by keeping us to date with benefits and helping with any queries that may arise.”
BWC Logo
JessBeverley Window Centre
“Pro Glaze have been members of Fairtrades/HomePro since 1999, we were also registered on the government backed Trustmark scheme in May 2014. During that time Pro Glaze and its customers have had the peace of mind that they are dealing with a reputable company who will look after their clients interests at all times. Since the introduction of Insurance backed Guarantees our clients also have the knowledge that should anything ever happen to Pro Glaze Ltd then their guarantees are safe and secure with HomePro. We will continue to use HomePro and are happy to recommend them to others.”
Pro-glaze Logo
Dave DineleyPro Glaze
“We at Squaredeal UPVC Renewables Ltd, based in Rustington but also covering the Swindon & Chessington areas, have been members with HomePro since 2004. On top of our own 10 year guarantee for workmanship we also provide a 10 year Insurance Backed Guarantee through HomePro, which gives our customers that added peace of mind. The staff at HomePro continue to provide ongoing support and keep us up to date with our membership benefits such at Trade Point and our online Directory where members of the public can view our excellent customer testimonials.”
Steve
SteveSquaredeal
“Starlight Windows Limited have dealt with FairTrades/Homepro IBG for many years. We have always found them to be a very efficient and cost effective company to deal with, and when we could submit all our customers details directly online it was even easier. Our account manager Paul Adams is excellent at his job and assists with any problems we may have with ease and professionalism and we would not hesitate to recommend FairTrades/Homepro.”
Annette
AnnetteStarlight Windows
“We at Newglaze Windows Ltd based in Dorset have been members with HomePro/IPWFI since 2011 – we enjoy the benefits that our membership brings including the IBG’s for our customers, online promotion with the Web Page & our Account Manager is very helpful & always helps with any queries we have. We would definitely recommend them to others.”
Sam
SamNewglaze Windows
“We at Alan Joy Windows Ltd, based in Trowbridge, Wiltshire, have been members with Homepro since 2004. They provide a first class customer service with someone always there to answer any query I may have. The HomePro site promotes our business in an excellent professional way, providing up to the minute testimonials from customers about work we have carried out. We at Alan Joy windows are most impressed with their efficiency and ‘always happy to help’ attitude.”
Alan Joy Logo
Rose Alan Joy Windows
“We are based in the North East of England and have been members with HomePro since 2007. HomePro provide a great service in the fact that our customers receive peace of mind through their Insurance Backed Guarantees. Their staff provide excellent support and always keep us up to date with any new benefits of our membership.”
B & R Glazing Co Logo
ChristineB & R Glazing Co

Join HomePro

Get started now

No credit card required.
Apply in 20 seconds — fill in the short form and one of our friendly team members will be in touch.

1
Complete the short formNo hassle. Six simple fields.
2
We’ll give you a call, or you can schedule a time that works for youYou’ll have a chat with one of our friendly team members, where you’ll be able to ask any questions and complete your application form.
3
Complete your Vetting & Start issuing IBGsYour vetting will be made as simple as possible, with free templates and assistance from a vetting manager if you have any questions. Once your vetting is successfully complete, you’ll have access to MCS-compliant protection on every renewable job.

Join HomePro Now

    Please read our Important Information before applying

    Common Questions

    Frequently Asked Questions

    Everything MCS installers ask about Insurance Backed Guarantees for renewable energy installations.

    Is an Insurance Backed Guarantee required for MCS renewable installations?

    Yes. For domestic installations under MCS’s redeveloped installer scheme, every MCS installer must purchase an MCS-approved financial protection product on behalf of their customer. The transition deadline for all MCS certified installers to the redeveloped MCS Scheme is 31 March 2027. HomePro’s product is MCS approved and available now — including for installers still operating under the current scheme.

    What happens to my customer's guarantee if I stop trading?

    This is exactly what an Insurance Backed Guarantee is designed for. If you cease trading (as defined in the policy wording) and can no longer honour the guarantee, the insurance backed guarantee is there to cover valid claims under the original policy terms. Your customers remain protected. This is a requirement under the MCS redeveloped scheme — not optional.

    Which renewable technologies does HomePro's Insurance Backed Guarantee cover?

    HomePro covers Solar PV, Air Source Heat Pumps, Ground Source Heat Pumps, Water Source Heat Pumps, Solar Assisted Heat Pumps, Solar Heating, Battery Storage, and Biomass. All eight technologies are covered under a single MCS-approved product — the Domestic Property Insurance Backed Guarantee, underwritten by Safe World Insurance Group (UK) Limited.

    What is the difference between a workmanship warranty and an Insurance Backed Guarantee?

    A workmanship warranty, or company guarantee, is your commitment as the installer that the work meets the required standard. An Insurance Backed Guarantee is the insurance policy that backs that warranty if you can no longer honour it — for example, if you cease trading (as defined in the policy wording). A company guarantee alone does not satisfy MCS financial protection requirements

    Can I use HomePro for funded jobs like the Boiler Upgrade Scheme?

    Yes. HomePro's MCS-approved Insurance Backed Guarantee is suitable for both funded and able-to-pay renewable installations. For funded work under schemes such as the Boiler Upgrade Scheme, consumer protection requirements are strict — and HomePro's product meets those requirements.

    What does an MCS approved financial protection Insurance Backed Guarantee for renewable installations cover?

    Cover is provided when an installation issue cannot be resolved through the original installer — for example, if the installer has ceased to trade (as defined in the policy wordings) or has failed to rectify a defect after going through the required dispute resolution process. HomePro’s MCS approved  Insurance Backed Guarantee covers defective design, defective workmanship, and defective materials. Cover also extends to consequential structural damage caused by a defect — including damage to ceilings, roofs, wall coverings, and floors. The maximum recoverable is 125% of the original contract value. The guarantee is fully transferable at no charge. HomePro’s product meets all MCS requirements, with a capped excess of £250.

    What happens if HomePro's insurer stops trading?

    If the underlying insurer ceases trading, policyholders are protected by the Financial Services Compensation Scheme (FSCS) — the Government-backed safety net for UK insurance customers. Any unresolved insurance complaints can also be raised with the Financial Ombudsman Service (FOS), an independent, free service that resolves disputes between consumers and financial services firms.

    How do I declare financial protection when raising an MCS certificate?

    When raising a certificate on the MCS Installations Database (MID), you are required to declare which financial protection product was purchased. HomePro is listed on the MCS website as an approved financial protection product, so you can select it directly when completing the MID entry for a domestic renewable installation.

    Is HomePro FCA regulated?

    Yes. HomePro Ltd is authorised and regulated by the Financial Conduct Authority (FCA registration number 304449). Only FCA-authorised firms can legally issue Insurance Backed Guarantees in the UK. HomePro has held FCA authorisation since its founding and provides Insurance Backed Guarantees across multiple trades, including the renewable energy sector.